Large selection, friendly and knowledgeable sales staff (answered all questions, offered ideas and alternatives, went the extra step to meet our requirements) punctual and professional technicians. The boss called after insatllation to check if we were satisfied. Great experience!
The experience that my wife and I had with Fireplace Depot, from the purchase of our two fireplaces to the installation was excellent. I would not hesitate to recommend your services to any client or friend. Your installers were clean, professional and courteous, something that is not always present in a busy marketplace. This is our fourth fireplace and as the need goes we will continue to support you.
Rob B., North York
We were shopping around for a new gas stove to replace our old “Franklin” style wood burning stove, that was a fair size (over 36″ wide). So we went to several well regarded fireplace stores, but found that they did not have many direct vent gas stoves, and those they had were fairly small in width (24″). Then we found Fireplace Depot, on the Queensway, that had exactly what we were looking for – the Flame FX, about 32″wide, with a gorgeous bay window. Riz, the saleman/fireplace expert, really knew his stuff and was very helpful. The price was excellent, compared to what we had seen in other stores. We asked for a good crew for the install, and Riz sent Dom and Thomas, who did a terrific job. They arrived well ahead of time and did great, neat work, responding to every suggestion or question we had. The unit looks and performs fantastic. The touch screen remote to operate it is also very “cool”. So, thanks to Riz and his entire team at Fireplace Depot.